1.1 “Accommodation Facility”:
An accommodation facility located in the Destination (see par. 1.9 of the GTC), where the Provider (see par. 1.16 of the GTC) will arrange temporary accommodation and related services for the Client (see par. 1.4 of the GTC) during the Retreat (see par. 1.19 of the GTC).
1.2 “Additional Services”:
Services of the Provider (see par. 1.16 of the GTC) that may be used by the Client (see par. 1.4 of the GTC) during the Retreat (see par. 1.19 of the GTC) and which are not included in the Price (see par. 1.15 of the GTC). Additional Services include, in particular:
The Provider may (but is not required to) charge the corresponding remuneration specified in the Interface (see par. 1.13 of the GTC) for the Additional Services to the Client.
1.3 “Civil Code”:
Act No. 89/2012 Sb., the civil code, as amended, applicable in the Czech Republic.
1.4 “Client”:
Any natural or legal person who enters into a Contract (see par. 1.6 of the GTC) with the Provider (see par. 1.16 of the GTC) or communicates with the Provider.
1.5 “Confirmation”:
A written confirmation of the Contract (see par. 1.6 of the GTC) sent to the Client by the Provider (see par. 1.16 of the GTC), containing detailed information about the agreed conditions of the Retreat (see par. 1.19 of the GTC) (e.g., Destination (see par. 1.9 of the GTC), Date (see par. 1.7 of the GTC), Accommodation Facility, identification details of the parties, Price (see par. 1.15 of the GTC) and/or Payment Method (see par. 1.14 of the GTC), etc.).
1.6 “Contract”:
A separate contract between the Provider (see par. 1.16 of the GTC) and the Client, which sets out the Provider's obligation to arrange a Retreat (see par. 1.19 of the GTC) for the Client on the agreed Date (see par. 1.7 of the GTC) and at the agreed Destination (see par. 1.9 of the GTC) under the conditions specified in these GTC (see par. 1.12 of the GTC), and the Client's corresponding obligation to pay the Provider the applicable Price (see par. 1.15 of the GTC).
1.7 “Date”:
The date(s) on which the Client participates in the Retreat (see par. 1.19 of the GTC) under the conditions specified in these GTC (see par. 1.12 of the GTC).
1.8 “Deposit”:
Payment made by the Client to the Provider (see par. 1.16 of the GTC) in connection with a Retreat (see par. 1.19 of the GTC). If a Contract is concluded between the Provider and the Client, this Deposit will be offset against the Price (see par. 1.15 of the GTC) in full. For the purposes of these GTC (see par. 1.12 of the GTC), the definition of the Deposit also refers to individual portions of the Deposit.
1.9 “Destination”:
Means the location of the Retreat (see par. 1.19 of the GTC), provided under the conditions specified in these GTC (see par. 1.12 of the GTC).
1.10 “Fee”:
An amount paid by the Client to the Provider (see par. 1.16 of the GTC) for completing a Video Call (see par. 1.20 of the GTC) with a Psychotherapist (see par. 1.17 of the GTC). For the purposes of these GTC (see par. 1.12 of the GTC), the definition of the Fee also refers to individual components of the Fee. The current amount of the Fee is specified in the Interface (see par. 1.13 of the GTC).
1.11 “Force majeure”:
An extraordinary, unforeseeable, and insurmountable obstacle arising independently of the Provider's (see par. 1.16 of the GTC) or Client's will within the meaning of Section 2913 of the Civil Code.
1.12 “GTC”:
These General Terms and Conditions (as amended).
1.13 “Interface”:
A user interface of the Provider's (see par. 1.16 of the GTC) Website (see par. 1.21 of the GTC), through which the Client can access the content of the Website under the conditions set out in these GTC.
1.14 “Payment Method”:
Method of payment, in particular via wire transfer.
1.15 “Price”:
An amount paid by the Client to the Provider (see par. 1.16 of the GTC) for participation in the Retreat (see par. 1.19 of the GTC). For the purposes of these GTC, the definition of the Price also refers to individual components of the Price. The current amount of the Price is specified in the Interface.
1.16 “Provider”:
Reverie Center s.r.o., ID No.: 233 69 043, VAT No.: CZ23369043, with its registered office at U Červeného mlýna 613/6, Ponava, 612 00 Brno, the Czech Republic, registered in the Commercial Register of the Regional Court in Brno, file No. C 145619, e-mail: [email protected], tel.: +420 775 505 512.
1.17 “Psychotherapist”:
A natural person with a university degree who conducts a Video Call (see par. 1.20 of the GTC) with the Client and determines whether the Client is approved to participate in the Retreat (see par. 1.19 of the GTC).
1.18 “Questionnaire”:
An electronic document in which the Client provides and saves their identification and contact details in order to participate in the Retreat (see par. 1.19 of the GTC).
1.19 “Retreat”:
A stay organized by the Provider, aimed at promoting deep rest, self-discovery, and personal regeneration, providing the Client with a space to slow down, escape everyday stress, and focus on body and mind. A Retreat includes the following in particular:
1.20 “Video call”:
Remote communication between the Client and the Psychotherapist, which takes place in different locations and involves the simultaneous transmission of video and audio. The purpose of the Video Call is to assess, through conversations and/or specific therapeutic methods, whether the Client is suitable or unsuitable for participation in the Retreat.
1.21 “Website”:
The Provider's website at www.reveriecenter.com.
2.1 These GTC govern the Provider’s and Client’s rights and obligations in connection with the Retreat and related matters.
2.2 Provisions in the Contract may vary from these GTC. Any deviating provisions in the Contract will take precedence over the provisions of the GTC.
2.3 The provisions of the GTC are an integral part of the Contract. The Contract and the GTC are drawn up in English. By concluding the Contract, the Client confirms that they are proficient in English.
2.4 The Provider may amend or vary the GTC. The Provider undertakes to inform the Client of any planned amendment and/or variation to the GTC via the e-mail address provided in the Questionnaire at least 30 days before the new wording of the GTC takes effect. Furthermore, the Provider will display information about the planned amendment to the GTC to the Client via the Interface. The Client may object to any amendments and/or variations to the GTC by notifying the Provider electronically within 14 days of receiving notice of the changes; in such a case, both parties are entitled to withdraw from the Contract (see par. 13.1(ii) of the GTC), thereby terminating the Client's right to participate in the Retreat. The Client expressly agrees to the conditions of this par. 2.4 of the GTC.
2.5 If the Provider does not receive an objection from the Client in accordance with par. 2.4 of the GTC within the specified time limit, the legal relationship between the Provider and the Client will be governed by the amended and/or varied GTC as of the effective date of the amendment and/or variation. This provision will not affect the rights and obligations arising during the effective period of the previous version of the GTC.
2.6 Legal relations between the Provider and the Client not expressly provided for in these GTC or the Contract concluded between the Provider and the Client will be governed by the relevant provisions of the Civil Code and related regulations. If the Client acts as a consumer in relation to the Provider, the legal relations between the Client-consumer and the Provider will also be governed by the relevant laws and regulations concerning the protection of consumer rights in the country of the Client-consumer. Unless expressly stated below that a particular provision applies only in relation to a Client-consumer, the provision applies to all Clients as defined in par. 1.4 of the GTC.
3.1 The Interface contains various Retreat packages offered by the Provider, including the corresponding Price. The individual Retreat packages and Price remain valid for as long as they are displayed on the Interface. This provision is without prejudice to the Provider's right to conclude a Contract under individually negotiated terms. All Retreat offers placed on the Interface are non-binding and the Provider is not obliged to conclude a Contract for a Retreat; therefore, this does not constitute a proposal to conclude a contract (offering) within the meaning of Section 1731 of the Civil Code.
3.2 Clients who wish to participate in a Retreat must fill in the required information in the Questionnaire available in the Interface for the relevant Retreat package, in particular:
3.3 Before submitting the Questionnaire, the Client may review the information entered, make changes and correct any errors. When filling in the Questionnaire, the Client is obliged to provide all data correctly and truthfully. By filling in the Questionnaire, the Client confirms they are authorized to enter and use the information provided in the Questionnaire. If there is any change in the information disclosed in the Questionnaire, the Client is obliged to inform the Provider in writing without delay. The Provider relies on the information stated by the Client in the Questionnaire as accurate, truthful and up to date.
3.4 The Client must be at least 18 years of age to participate in the Retreat.
3.5 The Provider reserves the right to contact the Client at any time and verify the information provided in the Questionnaire.
3.6 By submitting the Questionnaire, the Client confirms their serious and firm interest in participating in the Retreat; this constitutes a proposal to conclude a contract (offering) on the part of the Client within the meaning of Section 1731 of the Civil Code. By submitting the Questionnaire, the Client confirms that they have read, understood, and agree to be bound by these GTC.
3.7 The Provider will send the Client an activation link via the e-mail address or phone number provided in the Questionnaire, which, once clicked/entered, will verify the Client's identity. The Client may not send the Questionnaire to the Provider if they are unable to participate in the Retreat (e.g., due to financial and/or time constraints).
3.8 In accordance with par. 3.6 of the GTC, the Provider will, at its discretion, within 5 working days of receiving the Questionnaire, make a preliminary selection and assess whether the Client is suitable/unsuitable for participation in the Retreat:
3.9 If the Client is assessed by the Provider as suitable (see par. 3.8(ii) of the GTC) or potentially suitable (see par. 3.8(iii) of the GTC), the Client must undergo a Video Call with the Psychotherapist within 15 working days of receiving the relevant e-mail information from the Provider:
3.10 If the Client is unable to attend a pre-arranged Video Call with the Psychotherapist for any reason, an alternative date can be arranged with the Provider; in such a case, the Client is obliged to pay the Provider a Fee (see par. 9.3(i) of the GTC). If the Client fails to attend the rescheduled Video Call for any reason, the Provider will proceed as specified in par. 3.8(i) of the GTC.
3.11 The Client acknowledges and agrees that if the Deposit or Fee is not paid correctly and on time, the Provider may proceed as set out in par. 3.8(i) of the GTC.
4.1 The Contract is concluded upon delivery of the Provider's e-mail notification confirming that the Client has been approved by the Psychotherapist, as specified in par 3.9(ii) of the GTC. Once the Contract is concluded, the Client is obliged to follow the terms and conditions as agreed (including the GTC). The Client acknowledges that, until the Contract is concluded, the Provider has no obligation to allow the Client to participate in the Retreat. The Provider will send the Client a Confirmation of the Contract (including the GTC) by e-mail to the address given in the Questionnaire.
4.2 In accordance with par. 3.8(ii) of the GTC, the Deposit shall be offset against the agreed Price in full upon conclusion of the Contract as specified in par. 4.1 of the GTC.
4.3 Where the Client is required to pay the Price following the conclusion of the Contract (see par. 3.9(ii) of the GTC), the Contract is conditional on the proper and timely payment of the Price by the Client, failing which the Contract will terminate on the first day following expiry of the agreed time limit for payment.
4.4 The Contract is concluded for a fixed term specified therein.
4.5 The Contract may be amended and/or varied only by mutual agreement between the Provider and the Client; this will not affect the provisions of par. 2.4 of the GTC.
4.6 The Client agrees to the use of remote means of communication when concluding the Contract with the Provider. The Client will bear any costs they incur when using remote means of communication in connection with the Contract in accordance with the GTC (costs of internet connection, telephone calls, etc.)
4.7 The Client acknowledges that the Provider is not obliged to conclude a Contract, in particular with persons who have previously materially breached their obligations towards to the Provider, e.g.:
4.8 Pursuant to Section 1765 of the Civil Code, the parties assume the risk of a change in circumstances. Prior to concluding the Contract, the parties have fully considered the financial and practical aspects and are aware of all relevant circumstances. The Contract cannot therefore be amended by a court decision.
4.9 The Client is not entitled to assign their rights and obligations under the Contract to a third party without the Provider's consent.
4.10 Client declaration. The Client acknowledges and agrees that a Retreat is not a health service under applicable law and is not intended to replace or supplement any medical, therapeutic, psychological or other professional care, treatment procedures, methods, recommendations, diagnoses, or consultations provided by the attending physician or other healthcare or professional entity. The Contract does not include the provision of health, medical, rehabilitation, or other professional services. The Client further expressly declares that their participation in the Retreat is voluntary and is exclusively at their own responsibility, taking into account the Client's current state of health and physical and/or mental abilities. The Client is obliged to assess for themselves whether they are medically fit to participate in the Retreat. The Client bears full responsibility for any health complications, damage to health, or other consequences that may arise in connection with their participation in the Retreat. By concluding the Contract, the Client acknowledges and agrees that the Provider bears no responsibility for the Client's health, its deterioration, injury, illness, or other damage to health during the Retreat or in direct or indirect connection with it. The Client bears sole and full responsibility for protecting their health, including the prevention of health risks and/or consequences, throughout the entire Retreat.
5.1 The Client is entitled to participate in the Retreat on the Date specified in the Contract.
5.2 The agreed Date may only be changed on the basis of prior mutual agreement between the parties. The new Date must be the nearest available Date offered by the Provider at the time the change is agreed.
5.3 If the Client expresses their intention to change the agreed Date to a Date other than the nearest available Date offered by the Provider, such expression of intention shall be deemed a refusal to perform under the Contract, and the Contract shall terminate as of that moment. In such a case, the Provider will return the paid Price to the Client in full, without undue delay, but no later than 5 days from the termination of the Contract. If the Client wants to re-enter into a Contract for a new Date, all conditions set forth in these GTC must be fulfilled by the Client (including undergoing a new Video Call with the Psychotherapist).
6.1 The Client may participate in the Retreat at the Destination specified in the Contract.
7.1 The Provider agrees to arrange for the Client, at its own expense and responsibility, temporary accommodation in an Accommodation Facility designated by the Provider, as well as related services consisting of meals and transport to the extent and under the conditions set out in this Article VII. of the GTC.
7.2 In connection with par. 7.1 of the GTC, the Client acknowledges and agrees that the Provider may change the Accommodation Facility in which the Client is to be accommodated for operational, capacity, or other objective reasons, even during the Retreat. The Provider is obliged to inform the Client of such a change without undue delay.
7.3 The Client acknowledges that any individual wishes or preferences regarding accommodation, such as room location, furnishings, or other specific requirements, are not guaranteed and the Provider is under no obligation to fulfill specific requests.
7.4 The Client acknowledges and agrees that the Provider will arrange transportation for the Client exclusively within the agreed Destination, from a pre-agreed location within the Destination to the Accommodation Facility and back. The Client must arrive at the agreed time and location within the Destination, at their own responsibility and expense. The Client is also obliged to arrange return transportation from the agreed location within the Destination at their own responsibility and expense.
7.5 The Retreat includes meals, typically served at the Accommodation Facility. Clients with dietary restrictions must notify the Provider in advance, failing which the Provider may follow such requests only partially or not at all.
8.1 The parties may agree on Additional Services during the Retreat. In such a case, the Client acknowledges and agrees that the Provider may (but is not obliged to) charge the Client a corresponding remuneration for the Additional Services. The Client acknowledges and agrees that some Additional Services may be provided only if safety and other operational conditions are met, as determined by the Provider.
8.2 Provider's right to refuse Additional Services. In connection with par. 8.1 of the GTC, the Client acknowledges and expressly agrees that the provision of Additional Services, in particular program and/or activities intended to stimulate sensory perception, does not constitute a legally enforceable claim of the Client, regardless of their mention on the Website, other promotional materials, or the Provider's current practice. The Provider may at any time, at its sole discretion, reject, interrupt, restrict, or completely exclude Additional Services in relation to a specific Client, in particular for reasons related to safety or other operational considerations. The Provider is not obliged to disclose the specific reasons for this decision to the Client, and this will not be considered a breach of the Provider's contractual obligations and will not entitle the Client to a reduced Price, damages, or other financial or non-financial compensation.
9.1 The Client acknowledges and agrees that participation in the Retreat is subject to payment. The Client is obliged to make payments to the Provider as specified below.
9.2 Based on a concluded Contract, the Client is required to pay the Provider the agreed Price for participating in the Retreat.
9.3 In addition to the Price, the Client is obliged to pay the Provider an agreed Fee for completing a Video Call with a Psychotherapist, but only in the event that:
9.4 If the parties agree on Additional Services that are subject to a remuneration, the Client is also obliged to pay the Provider the corresponding remuneration.
9.5 The Client acknowledges and agrees that the Provider is not required to deliver the agreed performance until the relevant payment has been made.
9.6 The Client will also bear any costs associated with bank charges related to the relevant payment. All payments are contractual and are stated inclusive of taxes, fees, and other similar charges. The Client acknowledges and agrees that the currencies used are exclusively USD and EUR.
9.7 The Client is not required to pay any costs or fees associated with participation in the Retreat, except as expressly provided in the Contract or these GTC.
9.8 All payments can be made via the Payment Method.
9.9 The Client will receive a tax document (invoice) for any payment if it is customary in business, required by applicable law, or requested by the Client. The Provider is not registered for value added tax. The Client will receive a tax document – invoice after payment of the relevant amount in electronic form to the e-mail address provided in the Questionnaire. The Client agrees to the issuance and exchange of electronic tax documents – invoices in accordance with this par. 9.9 of the GTC.
9.10 Any payment will be deemed to have been made on the date on which it is credited in full to the Provider's relevant bank account.
9.11 Unless otherwise agreed in the Contract, discounts and/or bonuses granted by the Provider to the Client, if any, cannot be combined.
10.1 The Client is obliged to disclose to the Provider all documents and/or information necessary or relevant for the Provider's performance under the Contract. The Client is also obliged to inform the Provider without delay of any changes and other circumstances affecting the obligations under the Contract. Any damages incurred by the Provider due to a breach of this obligation will be fully compensated by the Client.
10.2 Furthermore, the Client is obliged in particular to:
10.3 The Provider will communicate to the Client detailed information important to the Client known to the Provider, if not already included in the Contract, no later than 7 days prior to the start of the Retreat, in electronic form to the Client's e-mail address provided in the Questionnaire. Along with the information communicated in this manner, the Provider will also deliver to the Client the necessary receipts, vouchers, and/or other documents required for participation in the Retreat.
10.4 Neither party will be held liable for failure to perform any provision of the Contract if it is temporarily or permanently prevented from performing its contractual obligations by Force Majeure. A party that breaches its obligation, or which, taking into account all circumstances, should know that it will breach its obligation under the Contract, or which becomes aware of a Force Majeure event preventing the performance of its obligations under the Contract, will immediately notify the other party of the nature of the circumstance preventing or likely to prevent the performance of its obligations and of its consequences. The other party must also be informed when a Force Majeure event relieving the parties of their contractual obligations has ceased.
10.5 Both parties agree to take all measures available to prevent damage from occurring and to mitigate any damage.
10.6 The Client must fulfil all conditions set out in these GTC each time they wish to participate in a Retreat.
10.7 The Client acknowledges that the Provider is entitled to use the services of third parties, in particular its business partners, to fulfill its obligations under the Contract. Services provided within the Destination may therefore be delivered through the Provider's business partners, including those based abroad.
10.8 The Client must have a valid passport for the entire duration of the Retreat and must check and fulfil all entry requirements for the Destination, including, in particular, the minimum passport validity (typically measured in months beyond the return date). The Client must ensure they possess all necessary visas and a valid passport prior to travel. The Provider is not responsible for any visa refusal.
10.9 The Client agrees that the Provider may change the Retreat program during its course if the originally agreed program and/or activities cannot take place for objective reasons. If, after the start of the Retreat, the Provider fails or anticipates that it will fail to deliver the agreed services, or a substantial portion of them, properly and on time, immediate measures must be taken by the Provider (at no cost to the Client) to ensure the Retreat can continue. In such a case, the Provider must arrange a replacement of the same or similar quality and scope as originally agreed (i.e., in particular, to secure accommodation in another Accommodation Facility, to ensure that the level and content of the paid Additional Services are maintained, etc.).
10.10 The Client acknowledges and agrees that if they fail to arrive at the Retreat on the agreed Date (or arrives later) and/or leave early for any reason, the Provider will not be under any obligation to grant any reduction of the Price or other financial or non-financial compensation.
10.11 The Provider's obligation to compensate the Client for damages is limited to twice the agreed Price, with the exception of culpable damage or bodily injury. If the Provider incurs damage due to a breach of obligation by the Client (e.g., costs incurred in connection with assisting a sick or injured Client, responding to the loss of travel documents, arranging any additional transportation or accommodation required as a result, and/or covering damage to the Accommodation Facility), the Client will compensate the Provider for this damage in full.
11.1 The rights and obligations of the parties regarding the Provider’s liability for any defects in the performance is governed by applicable law (in particular the provisions of the Civil Code).
11.2 The Provider is liable to the Client for ensuring that the Provider’s performance is in conformity with the Contract, in particular that it is free from defects. The performance is in accordance with the Contract when it corresponds to the agreed specification, quantity, and type, as well as other agreed characteristics, and is suitable for the purpose required by the Client and approved by the Provider. The Provider must also ensure that, in addition to the agreed characteristics, the performance is suitable for the purpose for which the performance of this nature is usually used (also with regard to the rights of third parties, laws and regulations, and/or codes of conduct of the given industry), corresponds to their presentation shown to the Client prior to the conclusion of the Contract, and that the extent and other features are consistent with performance of the same type and meet reasonable Client expectations, also with regard to public statements made by the Provider and/or another entity in the same contractual chain (in particular advertising and/or labeling).
11.3 The performance that is contrary to the Contract must be rectified by the Provider upon Client's request without undue delay and at no cost to the Client. If this is not possible or is disproportionately costly, or if the performance remains deficient despite the Provider´s efforts, or if this constitutes a material breach of the Contract, the Client may demand a reasonable reduction of the Price or withdraw from the Contract (see par. 13.1(ii) of the GTC). This does not apply if the Client was already aware of the breach of the Contract at the time of its conclusion or is responsible for the breach.
11.4 If the Client has requested a reasonable reduction of the Price or has withdrawn from the Contract due to deficient performance, the Provider is obliged to return the relevant Price to the Client without undue delay, but no later than 14 days from the date on which the Client exercised the right arising from deficient performance.
11.5 The Client is obliged to notify the Provider of any defects in the performance without undue delay upon their discovery, in writing (see par. 1.16 of the GTC).
12.1 The Provider processes and protects personal data disclosed by the Client in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) and Act No. 110/2019 Coll., on the processing of personal data, as amended. Detailed rules for the processing and protection of the Client's personal data are set out in the section “Privacy Policy” on the Provider's Website.
13.1 The Contract may be terminated prematurely:
13.2 Both the Client and the Provider are entitled to withdraw from the Contract without giving any reason, but no less than 2 months (inclusive) before the agreed Retreat Date. In the event of withdrawal, the Contract will be cancelled (with effect ex tunc). In such a case, the Provider is obliged to return the full amount of the Price to the Client immediately, but no later than 5 days from the delivery of the withdrawal, using the same Payment Method as the Client. Withdrawal from the Contract must be in writing and is effective upon delivery to the other party.
13.3 If the Client wishes to terminate the Contract less than 2 months before the agreed Retreat Date, the Provider will be entitled to a cancellation fee equal to the agreed Price. The Provider is entitled, in accordance with the agreement between the parties, to offset the aforementioned cancellation fee against the Price paid. However, if the Client, at their own cost and responsibility, arranges for another person who meets all requirements of the Contract and these GTC (and pays the agreed Price) to take their place and attend the Retreat instead, the Provider must return the full amount of the Price to the Client. The Price will be returned to the Client without undue delay, but no later than 5 days from the start of the relevant Retreat, using the same Payment Method as the Client.
13.4 The termination of the Contract will not affect the right to claim damages and/or other provisions which, according to the agreement of the parties (including these GTC) or due to their nature, will survive the termination of the Contract.
14.1 The Client-consumer may use the (non-mandatory) sample withdrawal form provided below to withdraw from the Contract.
Sample withdrawal form (the relevant parts of the text must be filled in):
Notice of withdrawal from the Contract
I hereby give notice that I am withdrawing from the Contract dated ... concluded with:
14.2 The Client-consumer may withdraw from the Contract by means of any unambiguous statement, e.g. delivered in writing in person or sent in writing via a postal service provider to the Provider's mailing address or to the Provider's e-mail address (see par. 1.16 of the GTC) (at the Client-consumer's discretion). The Provider will confirm receipt of the withdrawal from the Contract to the Client-consumer without undue delay to the e-mail address provided in the Questionnaire.
14.3 The Client-consumer also has the right to submit a complaint (if the Client-consumer believes that the Provider has violated the legal rights of consumers) to the relevant supervisory authority operating in the Client-consumer's country. In this regard, the Provider refers the Client-consumer to the wording of laws and regulations concerning the protection of consumer rights, applicable in the country of the Client-consumer.
14.4 The Provider is not bound by any codes of conduct in relation to the Client-consumer.
15.1 These GTC are in force as of 1 January 2026.
15.2 If the legal relationship established by the Contract contains an international (foreign) element, the parties agree that such relationship shall be governed by Czech law. In the event of any disputes, the parties agree on the jurisdiction of the Czech courts having jurisdiction according to the Provider’s registered office. The provisions of this par. 15.2 of the GTC will not affect mandatory provisions of laws concerning the protection of consumer rights applicable in the country of the Client-consumer.
15.3 The Provider renders performance under this Contract on the basis of a trade license. The Provider's activities are not subject to any other authorization. Trade inspections are carried out by the relevant trade licensing office in the Provider's country.
15.4 Any provision of the GTC that is or becomes invalid or ineffective will be replaced by a provision of equivalent meaning to the greatest extent possible. An invalid or ineffective provision will not affect the remaining provisions.
15.5 The Contract is archived by the Provider in electronic form and is not accessible. The Provider will issue one copy of the Contract to the Client in the form of a Confirmation (including the GTC) via the e-mail address provided in the Questionnaire.
15.6 The Client acknowledges that the software and other components forming the Interface are subject to intellectual property rights. The Client agrees to refrain from any activity that could enable the Client or third parties to tamper with or use the software or other components forming the Interface without authorization.
Approved on behalf of and for Reverie Center s.r.o. by Miroslav Vyšný, executive director
